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Meta 个人 AI Agent「Muse」下载量超越 ChatGPT，遭 Amazon 屏蔽
据 CNBC 报道，Meta 的 AI 个人 agent「Muse」上周五在美国 iOS 免费应用榜超越 ChatGPT，Sensor Tower 数据显示其上线不到两周下载量已超 250 万，领先 Claude、Grok AI 及 Meta 自家 Meta AI。Amazon 已屏蔽 Muse，称 Meta 未告知该 agent 会访问其商店、agent 浏览时不表明身份，且疑似抓取并存储客户凭证，可能带来隐私与安全风险；Amazon 此前曾就 Perplexity Comet 及 Google、OpenAI 购物 agent 采取法律和封锁行动。Shopify CEO 则宣布与 Muse 合作，允许在其在线商店中进行 agentic checkout。
AI推荐理由 输入提供了具体新信息：Meta 的 personal agent Muse 上线不到两周下载量超 250 万，据 Sensor Tower 数据在美国 iOS 免费榜超过 ChatGPT；Amazon 以未授权 AI agent 访问、不表明身份、疑似抓取并存储用户凭证为由屏蔽 Muse，并已就 Perplexity Comet 和 Google/OpenAI 购物 agent 采取过法律与封锁行动；Shopify CEO 宣布与 Muse 合作支持 agentic checkout。这些是 agent 落地与平台治理冲突的可验证信号。局限在于下载量来自第三方分析机构，Amazon 的隐私安全指控为单方说法，正文未给出 Meta 回应或技术细节，且发布时间为存储时间，不能视为新发布。
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Meta's AI "personal agent" Muse overtook ChatGPT as the #1 iOS free app in the U.S. on Friday, reports CNBC — and it's still showing more downloads as of Monday night.
Muse now has over 2.5 million downloads since its debut less than two weeks ago, according to analytics firm Sensor Tower...
[Muse] is currently ahead of popular services like OpenAI's ChatGPT, Polymarket and Kashi... It's also ahead of rival AI apps like Anthropic's Claude and SpaceXAI's Grok AI, in addition to the Facebook-parent's own Meta AI app... Meta pitched the app as a way for consumers to manage and direct supercharged digital assistants that can perform a number of tasks across the web, like filling out electronic forms and organizing email inboxes... "I think up to this point most of the agentic use cases have not really been for normal people," Bernstein analyst Stacy Rasgon told CNBC in a "Squawk on the Street" interview on Monday. "Now you've got Meta's Muse and other agents out there that are starting to maybe get more potential for more broad-based adoption." The buzz around Meta was also reflected in the stock, which surged more than 11% on Monday.
Amazon is already blocking Muse, reports GeekWire. Amazon first tried to get Meta to voluntarily exclude Amazon, but they were unsuccessful:
The problem, Amazon says, is that it never agreed to any of it. Meta didn't tell Amazon that Muse would access its store, the agent doesn't identify itself when it browses, and it appears to capture and store customer credentials, which the company says could create privacy and security risks. As of Sunday night, people trying to use Muse to shop on Amazon were seeing the popup, "Continued access by an unauthorized AI agent violates Amazon's Conditions of Use, to which our customers have agreed..."
Amazon has spent the past year trying to keep outside agents off its site, suing Perplexity over its Comet browser and moving to block shopping agents from Google and OpenAI. [Amazon won a preliminary injunction against Perplexity in March, the article poitns out, "then lost it on Aug. 4, when the Ninth Circuit ruled that the user — not the AI company — was the one accessing Amazon's computers under federal anti-hacking law. The court denied Amazon's petition for rehearing on Sept. 10."]
On Sunday night, Amazon said it is in direct conversation with Meta about the issue. Asked whether it would consider taking legal action, the company declined to comment. The business stakes are high for Amazon. In addition to operating its flagship e-commerce site, Amazon generated more than $68 billion in ad revenue last year — a business that depends on people browsing its pages and seeing sponsored products.
Muse also appears to scrape account data, reports CNBC. But Shopify, however, "is working with Meta on Muse access. Shopify CEO Tobias Lütke announced Monday that the e-commerce site was partnering with Muse to allow agentic checkout in its online stores."