Meta 的 AI agent 被禁止访问 Amazon.com

In Brief Posted: 10:55 AM PDT · September 21, 2026 Image Credits:Samuel Boivin/NurPhoto (opens in a new window) / Getty Images Russell Brandom Meta’s AI agent has been blocked from using Amazon.com Sunday night, users of Meta’s AI assistant Muse started getting a strange error message when they tried to buy goods on Amazon. As spotted by GeekWire, the error message read: “Continued access by an unauthorized AI agent violates Amazon’s Conditions of Use, to which our customers have agreed.” In other words, Muse isn’t welcome as a shopper — and anyone trying to buy something on Amazon through the AI agent will have to find it somewhere else. It’s easy to see the block as a tete-a-tete between tech giants. Amazon has its own cohort of foundation models, after all, along with one of the most popular inference platforms on the internet. As long as they’re under no legal obligation to open the doors to Muse, why would they? But there are also substantive reasons Amazon might not want to be in the agentic commerce business just yet. If Muse makes a bad order, Amazon is going to be the one to clean it up — dealing with both the angry customer and the angry vendor. Muse has one of the lower hallucination rates, as AI models go, but it’s still pretty far from zero. Even if Amazon sees an opportunity in agent-driven commerce, they may want to wait a few more release cycles before rolling anything out. Topics AI, Amazon, Meta, muse Newsletters See More Subscribe for the industry’s biggest tech news Related Social X will now tell users when governments have forced it to limit their posts Sarah Perez 10 minutes ago Gadgets Oura’s $2.2B IPO is mostly a payday for existing shareholders Ram Iyer 1 hour ago AI With Tabby, a former accountant is using AI to make accountants obsolete Russell Brandom 1 hour ago Latest in AI In Brief Meta’s AI agent has been blocked from using Amazon.com Russell Brandom 34 seconds ago AI With Tabby, a former accountant is using AI to make accountants obsolete Russell Brandom 1 hour ago TechCrunch Disrupt 2026 Where will the next breakout startup come from? Benchmark’s full partnership weighs in at TechCrunch Disrupt 2026 TechCrunch Events 3 hours ago