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a16z 对话 Lio CEO:FDE 的 KPI 是自动化自己,用多智能体承接采购隐性工作

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a16z 的 Seema Amble 与 Elena Burger 对话 Lio 联合创始人兼 CEO Vladimir Keil。Lio 约 85% 员工为工程师,多数非工程头衔者也有工程背景,以避免成为咨询公司。其前置部署工程师(FDE)的核心 KPI 是自动化自身岗位,完成后转向下一任务,同时推动产品自服务化、减少定制。Vlad 认为 AI-native 创业公司的机会在 ERP 等系统记录之外的隐性工作:一个最终价格背后可能隐藏数百封邮件、表格、供应商沟通与跨部门决策,Lio 用多智能体系统覆盖从寻源、RFQ 到谈判、物流跟踪与发票的端到端流程。节目还讨论了企业对智能体承担高后果决策的信任建立、内部自建 AI 最后 20% 的投入,以及买卖双方都部署智能体时的情形。

AI推荐理由 a16z 播客中 Lio CEO 披露 AI-native 垂直公司打法:85% 员工为工程师,FDE 的 KPI 是自动化自己的岗位再转向下一任务;用多智能体系统承接采购中 ERP 之外的隐性工作(询价、谈判、物流、发票)。属于一手访谈,含具体组织与产品思路,但为观点性内容、无量化效果证据。

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正文

Lio co-founder and CEO Vlad Keil on the KPI for the company's forward-deployed engineers: automate your own job, then move to the next one. "When you look at the org structure of Lio, 85% of the people are engineers." "And even the people who don't have an engineering title mostly have an engineering background. The reason for that is we don't want to be a consulting company." "There is a lot of forward-deployed work to do if you go to enterprises because they have different nuances in their processes. But how we work is... building a product in a way where we're reducing this customization, but also where it's a lot of self-service." "The job of our FDEs is on the one hand making it self-service, but internally it's automating their own job. Their KPI is... literally your job is to automate yourself. And then if you automate yourself, you go to the next task." [@askvladi](https://x.com/askvladi) [Your browser does not support the video tag.](https://video.twimg.com/amplify_video/2106108207383162880/vid/avc1/1920x1080/m05NYxufRdFACKgm.mp4?tag=16) [🔗 View on Twitter](https://x.com/a16z/status/2106108297233502283/video/1) ![a16z](https://pbs.twimg.com/profile_images/1919488160125616128/QAZXTMEj_normal.png) a16z@a16z Lio co-founder and CEO Vladimir Keil joins a16z's Seema Amble and Elena Burger to discuss where AI-native startups have an advantage when incumbent software companies already own the customer, the data, and the system of record: Their answer comes down to the work that happens outside those systems. In procurement, a final price in an ERP can hide hundreds of emails, spreadsheets, supplier conversations, engineering analyses, and decisions across legal, finance, and operations. Vlad explains how Lio uses multi-agent systems to take on more of that end-to-end work, from sourcing and RFQs to negotiation, shipment tracking, and invoices. They also discuss how enterprises learn to trust agents with increasingly consequential decisions, why the last 20% of an internal AI build can require most of the effort, and what happens when both buyers and suppliers have agents working on their behalf. 00:58 Why AI startups still beat incumbents 04:19 The hidden work behind an $8K line item 06:18 Retrieval, process, policy, principal 09:27 The incumbent's internal conflict 14:48 What procurement actually looks like 21:13 Procurement at Boeing-scale 28:03 A bolt order, end-to-end 37:57 What a durable vertical AI company looks like 44:46 When both sides deploy agents YouTube: [youtu.be/OTQ-lFsq7zA](https://youtu.be/OTQ-lFsq7zA)[@askvladi](https://x.com/askvladi)[@seema\_amble](https://x.com/seema_amble)[@VirtualElena](https://x.com/VirtualElena) [Your browser does not support the video tag.](https://video.twimg.com/amplify_video/2106029160225476609/vid/avc1/1280x720/up6I2IB6UtiTM7xW.mp4?tag=29) [🔗 View on Twitter](https://x.com/a16z/status/2106030858859839593/video/1) [🔗 View Quoted Tweet](https://x.com/a16z/status/2106030858859839593)

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