大模型
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Anthropic 遭集体诉讼:用户指控 Claude Max 订阅涉嫌虚假宣传
多名 Claude 用户对 Anthropic 提起集体诉讼,指控其 Claude Max 订阅(每月100或200美元)宣传的“5倍/20倍用量”实际仅适用于每5小时重置的会话配额,不包含每周总量上限,而该每周限制在计划上线数月后才被加入且未充分披露。原告律师称相关规则披露不清晰,用户需点击隐蔽链接才能了解计算方式。Anthropic 于2026年8月7日更新了支持页面。该案将大模型服务商定价与配额透明度问题推至公众视野。
AI推荐理由 涉及 Anthropic 因 Claude Max 订阅配额描述引发的集体诉讼,核心争议是“5倍/20倍额度”仅指每5小时会话配额、未披露每周总量上限,且该限制在计划上线数月后才加入。属于大模型商业化定价与配额透明度问题,对订阅用户和行业定价有参考价值;但正文存在明显事实错误(称 Max 于2005年上线),且为二手转述,无原始诉状或法院文件佐证,需保留不确定性。
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Class-Action Lawsuit Against Anthropic: Users Accuse Claude Max of False Advertising
AIbase基地
Published inAI News · 4 min read · Sep 10, 2026
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Renowned artificial intelligence company Anthropic has recently been involved in a legal lawsuit, with multiple angry Claude users formally filing a lawsuit against the company, accusing it of misleading advertising regarding its top-tier Claude Max subscription plan.
The core dispute of this class-action lawsuit centers on ambiguous descriptions of usage limits for the Max plan. The plan was officially launched in April 2005, offering two tiers at $100 or $200 per month (approximately 672.8 CNY or 1346 CNY based on current exchange rates). According to official promotions at the time, subscribers could receive five or twenty times the usage allowance compared to the standard Pro plan. In contrast, the annual subscription for Claude Pro costs as low as $17 per month (approximately 114.4 CNY), and Anthropic positioned Max as an upgraded option designed for high-intensity users who frequently handle various tasks.
However, the plaintiffs in the lawsuit pointed out that the promised five or twenty times allowance actually applied only to short-term session quotas that reset every five hours, and did not include weekly total quotas. In fact, Max users were also subject to strict weekly usage caps, and this key weekly limitation was not disclosed to users at the time of the plan's launch but was quietly added several months later in August of last year.
Regarding these disputed terms, Monica Vaca, the plaintiff's attorney, stated that the relevant rules were poorly disclosed, and consumers often had to click through obscure links to truly understand the specific calculation methods behind the five or twenty times allowance. Under the opaque black-box mechanism, consumers found it difficult to accurately understand the actual benefits they received. Although Anthropic updated its support page on August 7, 2026, listing related restrictions, this lawsuit has still brought the conflict between large model service providers' commercial pricing and quota transparency to the forefront of public attention.
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