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评估 LLM 模拟对话在建模人类社会互动中不一致和不合作行为方面的表现
该论文重新审视 LLM 模拟对话的评估,指出人类对话本身包含误解、打断等不一致和不合作行为。作者提出 CoCoEval 框架,基于轮次级检测 10 类此类行为,并构建协作与冲突职业场景的对话模拟基准。对比人类对话与 GPT-4.1、GPT-5.1、Claude Opus 4 的模拟结果发现:vanilla prompting 下 LLM 模拟对话的不一致和不合作行为远少于人类;prompt engineering 与监督微调无法可靠控制这些行为,常导致特定行为过度生成。CoCoEval 揭示了传统对话级 Likert 评估未捕捉的人机差距,对将 LLM 作为人类社会互动代理的做法提出担忧。
AI推荐理由 arXiv 论文(v2,2026-09-10 修订),提出 CoCoEval 框架,按轮次检测 10 类不一致/不合作行为,并构建协作与冲突职业场景对话基准;对比人类对话与 GPT-4.1、GPT-5.1、Claude Opus 4 的模拟对话,发现 vanilla prompting 下 LLM 模拟对话的不一致与不合作行为远少于人类,且 prompt engineering 与监督微调无法可靠控制这些行为,常导致特定行为过度生成。该结论对把 LLM 用作人类社会互动代理的研究提出可验证的质疑,并指出传统对话级 Likert 评估未能捕捉的差距。局限:仅基于摘要,未提供具体数据规模与统计细节。
78
正文
Computer Science > Computation and Language
arXiv:2603.17094 (cs)
[Submitted on 17 Mar 2026 (v1), last revised 10 Sep 2026 (this version, v2)]
Title:Evaluating LLM-Simulated Conversations in Modeling Inconsistent and Uncollaborative Behaviors in Human Social Interaction
Authors:Ryo Kamoi, Ameya Godbole, Binglin Zhou, Xiaoxin Lu, Longqi Yang, Rui Zhang, Mengting Wan, Pei Zhou
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Abstract:Simulating human conversations using large language models (LLMs) has emerged as a scalable methodology for modeling human social interaction. This paper reconsiders the evaluation of simulated conversations by explicitly recognizing that human conversations inherently involve inconsistent and uncollaborative behaviors, such as misunderstandings and interruptions. Since these behaviors contribute to the complexity of human social interaction, we argue that LLM-simulated conversations should reproduce them at frequencies comparable to those observed in human conversations. To support a detailed and interpretable evaluation of these behaviors, we introduce CoCoEval, a framework consisting of an evaluation scheme based on turn-level detection of 10 types of inconsistent and uncollaborative behaviors and a benchmark for simulating conversations in professional scenarios involving collaboration and conflict. Using CoCoEval, we compare human conversations with those simulated by GPT-4.1, GPT-5.1, and Claude Opus 4. The results show that (1) LLM-simulated conversations exhibit far fewer inconsistent and uncollaborative behaviors than human conversations under vanilla prompting, and (2) prompt engineering and supervised fine-tuning do not provide reliable control over these behaviors, often leading to the overproduction of specific behaviors. CoCoEval identifies gaps between human and LLM-simulated conversations that are not captured by conventional evaluation based on conversation-level Likert scales, raising concerns about the use of LLMs as proxies for human social interaction.
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Computation and Language (cs.CL)
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arXiv:2603.17094 [cs.CL]
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arXiv:2603.17094v2 [cs.CL] for this version)
https://doi.org/10.48550/arXiv.2603.17094
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Submission history
From: Ryo Kamoi [view email]
[v1]
Tue, 17 Mar 2026 19:29:50 UTC (5,473 KB)
[v2]
Thu, 10 Sep 2026 15:37:00 UTC (14,844 KB)
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